National Payments Corporation of India [NPCI]

[Resolved] National Payments Corporation Of India (NPCI) — Aadhaar Card is in INACTIVE Status in NPCI

vivid.varun

from Gurgaon, Haryana

Oct 3, 2015

Address: Faridabad, Haryana

Website: www.npci.org.in/

Hi, I have successfully linked Aadhar card with both my Bank and LPG Provider. But the aadhaar card is showing as inactive status with NPCI. Bank has given in written also that everything is fine from his end. Please look into this asap as because of this i am unable to receive my subsidy from last 5 months. Regards, Shashi Garg

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Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2015

National Payments Corporation of India [NPCI] Customer Care's response Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status/ guide where to approach as the next step. We will be happy to help you, if you are providing the following details. S.No Particulars Details 1 Aadhaar Number * 2 Bank to which your Aadhaar number is mapped 3 LPG Customer Id 4 Date on which the Aadhaar submitted with bank for mapping 5 Mobile number (for any communication) *Mandatory data Note: The subsidy will be credited to the account seeded last. For further queries & clarifications please contact npci.[protected]@npci.org.in Thanks & Regards National Payments Corporation of India