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National Payments Corporation of India [NPCI]

National Payments Corporation of India [NPCI] — Amount not Refunded

I have made a transaction through Bhim app to book a Railway Ticket from IRCTC, IRCTC is claiming we have refunded the amount to the bank, Whereas bank is telling they haven't received the amount. Irctc is also Telling if bank hasn't received you can check with NPCI. NPCI is also not responding.
Please NPCI revert back to [protected]@gmail.com.
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information