National Payments Corporation of India [NPCI]

[Resolved] National Payments Corporation Of India (NPCI) — LPG Aadhaar linking status

Yashashri S

from Nashik, Maharashtra

Jan 25, 2015

Address: Pune, Maharashtra

The bank and Agency both say that they have linked the Aadhaar number at their end. However, the status is still "Not available in NPCI database". It's been 1.5 months the linking has been done. How much time does it take to get this reflected? Bank has given a stamped and signed letter saying they have linked the Aadhar number. Where is the problem? We are not even getting the cylinder just because this stupid linking is not done yet. Both bank and agency say they cannot help. Who is supposed to help? Why is this so difficult to do? If there are no proper resources and processes to do this thing, why is it being forced on consumers who are suffering unnecessarily because of this?

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Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2015

National Payments Corporation of India [NPCI] Customer Care's response Dear Sir/ Madam, Thanks for writing to NPCI. As the details provided by you is very minimal, we are not in a position to provide you the exact status. We will be happy to help you, if you are providing the following details. S.No Particulars Details 1 Aadhaar Number * 2 Bank to which your Aadhaar number is mapped 3 Date on which the Aadhaar submitted with bank for mapping *Mandatory data Note: The subsidy will be credited to the account seeded last. Thanks & Regards NACH TEAM National Payments Corporation of India

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Comments

pvdevaraj

from Pune, Maharashtra

Jan 29, 2015

Hi,
I am P Venkata Devaraj a Bharat Gas Consumer.

I have linked my Aadhaar[protected] to HDFC Bank Ltd, saving bank accouunt.
I checked with the bank and they said and showed me that my Aadhaar card is updated in their database.
But when I check the status of linking in http://my.ebharatgas.com/bharatgas/main.jsp?opt=aadhaar
I see a red status for adhaar Linking Status on Bank(as per NPCI)

Appreciate if the issue can be checked and necessary update done ASAP.

Thanks in advance.