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National Payments Corporation of India [NPCI] — money got deducted from google pay

Dear all,
It's been four months that my money got deducted from google pay. It's is stuck from npci (As per google pay customer care). 25k it's my one month salary in corona panendemic satuation how i am handling my family i knew. They only giving me excuse you will get resolved withing three days.. Document attached please check
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    National Payments Corporation of India [NPCI] Phone
    +91 22 2657 3150
    +91 44 2816 0700
    +91 22 4050 8500
    National Payments Corporation of India [NPCI] Address
    C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
    View all National Payments Corporation of India [NPCI] contact information