Naukri.com — Naukri Fast Forward service fraud

I opted for Naukri Fast Forward Service on 15th June and paid Rs 4165 for the services. The services included resume update service and promised more calls related to job. But, I have not received even a single call till today - 1 Jul 2022. I have mailed them regarding update on the search options but they did not even care to reply. I called the customer care and I was told that call again later as customer support is unavailable. Even the basic resume update service is not given till now after multiple intimations. I had requested for a search update option as well and that also is not answered.

This is betraying customer when they are in desperate need of jobs and looting them and then not even bothering to answer or clarify.

I would request you to please help me with a refund on my payment. The transaction amount is 4165 and the UPI transaction id is[protected]. Earnestly request you to please help me on this.

Email - ruchi.[protected]@gmail.com
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Naukri.com customer support has been notified about the posted complaint.
Jul 04, 2022
Updated by ruchi marawi
There has been no reply. They aren’t even helping on the calls. I sincerely request you to please help me get my refund back as it is my hard earned money and they are fraud.

 
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Dear Ruchi,
Greetings,
Thanks for getting in touch. Request you to share your registered mail id to check the details and to assist you.Also, you can call on the below number.
Toll Free Number[protected] &[protected].30 AM to 6.00 PM IST)
UAE Toll Free Number - +[protected].30 AM to 6.00 PM IST)
International Clients[protected]:30 AM to 6:00 PM)

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