Navayuga Devanahalli Tollway Ltd — Address proof acceptance

Sir, I live within 20 Kms of the toll plaza and hence I can rightfully avail the monthly pass. However, the officials at toll plaza are asking for 2 address proofs inspite of furnishing Aadhaar card as the address proof. This is inspite of my Aadhar card already having the adress I live in (within 20 kms of the toll plaza). Please note that the address proof for passport issuance or bank account is only one address proof, which is Aadhar card. Will Aadhar card alone not suffice as the address proof for availing the monthly pass at the toll?

I have been to the toll plaza twice and the response has not been conducive till now.
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    Navayuga Devanahalli Tollway Ltd
    India
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