Naveen — approved amount not loaded on my card

Address: #9 house no 388 1st main Marathi nagar bhadrappa layout nagashetty halli, 560094

Hi sir
My card was showing approved loan amount 20000.
But i am not unable loaded on my card such amount
Here showing some error code (Loc 024)
How can avail the loan and facing some difficulty technical
Solve my problem
As soon as possible
Thanks and regards
M naveen kumar
[protected]