NDXP — I don't have any loan NDXP but this is showing my cibil score and over due amount is 1088 and continuously my cibil score is down

I don't have any loan NDXP but this is showing my cibil score and over due amount is 1088 and continuously my cibil score is down what can I do for that? Please solve this issue and feel free to call me [protected]
(ECN) number [protected] is showing paytm