| Address: Kolkata, West Bengal, 700055 |
| Website: Nearbuy.com |
CASE I- I tried purchasing a voucher on 17th Feb '16 through my 'paytm wallet', the transaction failed, but the amount was deducted from my bank account.
CASE II- Again, after that i purchased the same voucher, where the transaction was successful.
FOR THE CASE I- the 'paytm' says that the transaction was complete between 'paytm' and 'nearbuy', for which i have attached few screenshots of the conversation.
Its has been more than 10days and I haven't received my amount back.
The order no. of 'paytm' 'nearbuy' is "1536616".
Kindly look into it and return back the money.
FOR THE CASE II- I purchased three vouchers of icy fusion from email id- '[protected]@yahoo.com', which by mistake was inserted by me and later when i tried to rectify it, i couldn't find any way to change the email id. So, i used my mobile number '98313813**" for accessing the "nearbuy" app.
I later redeemed one of the three vouchers. Now, i cannot access my 'nearbuy' account, since 'nearbuy' has discontinued my account (saying that my email id is not valid). FIRSTLY, i would say if my email id was 'this' necessary, there should have been a process of "email confirmation" and SECONDLY there should have been a process to "rectify" the incorrect email id inserted.
That is anyway not my concern any more, What i want is my money for the vouchers that I have purchased and that is still "unused".
CASE III- I also had 300 credits which I received on referring "nearbuy" to a friend which has also been removed, but I don't want any action for this "FREE" money.
KINDLY look into the CASE I and II and return my hard-earned money.
Thank You
Dipika Agarwal
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