[Resolved] Neeraj Kumar — Agent wrong information given me

K

kiranti

from Solapur, Maharashtra

Jul 26, 2016

Address: 110091

Website: www.dishtv.com

My name is neeraj kumar. i am using dish tv connection last 4, 5years sir my concern is... i have called on 5 july 2016 and your agent received my call name swati i asked.. please tell me full month recharge she tell me sir you can recharge rs 194 enjoyed got full month. then i have recharged 194 but dish tv provide me 16, 17 days this regarding i called again dish tv i talked supervisor mr. name anup he said me sir don't worry i have create this regarding complaint your.. your issue will hurry resolve. but sir not resolve my issue last 22 days my vc no.[protected] my registered mobile no. is [protected]/[protected] i hope you resolve my concern... thanking you

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Aug 5, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Jul 26, 2016

Dear kiranti,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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DishTV Customer Care

from Delhi, Delhi

Jul 28, 2016

Dear kiranti,

As per our conversation on [protected], it has been informed to you that the 12 days waiver has been provided in your account package. Please keep the STB on 999 LCN for 15 mins for smooth processing. Next switch off date of your connection is 06 Aug 2016. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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