[Resolved]  Neeta Volvo — cheating & shamefull service from Neeta Rajendra Travels - Swargate Pune -

Address: Pune, Maharashtra

Today I have done booking for Pune to Kolhapur - Bus No MH-04 G - 4334 through Neeta, Rajendra Travels, Swargate while accepting the booking concern person has confirmed that departure time is 11.10 from Pune. On 11.15 I have done enquiry what's the exact time for departure time, counter person said "Ardha Tas Tari Zala ka Booking karun", I replied why are you mentioned time on Ticket, then he said " kalji karu naka, pick up van (innova) tayar ahe." After this also I had taken follow up, At 11.40 the concern person suggested us to sit in Auto to reach at travel pick up point. Who took 20 min to reach at Katraj Office. No body was in office to attend us, I called on no [protected] ( mentioned in office), he told that He was not aware about any booking, & Bus left 10 minutes before. I again called on[protected]booking office no), they were not aware about this. Meanwhile its 12.30. After spending approx 2 hours, your booking person is saying, we will give you refund, take another bus, what's the meaning of this ? I am fool to spend 2 hours. I told you have taken 2 hours of mine & not providing the service, what's the cost of this harassment ? Refund me double amt as I am suffered with your services also failed to comply my commitment. I have not taken single amt from booking person also faces rude language( 700 rupee kay magta 1000 rupye deto ) from your concern manager, Mobile no's are [protected] & [protected], plz refund my money with charges as its non ethical service & metal harassment of genuine customer. also enclosing photo of ticket, which needs to be refunded Regards Mandar [protected]