Nestaway Technologies — Internal transfer

Address: 1471, 13th Cross Road, Vanganahalli, Sector 1, HSR Layout, Bengaluru, Karnataka - 560102

I am in this property from 20 days and also I want an internal transfer for the other room as one tenant was leaving the property i decided to take an internal transfer as there was AC IN THAT ROOM. But the next time technology is ask me to take the Wholesome room instead of one single bed but there are two beds in the room so I can take one single bed but they are saying that you have to take the whole room for alone as it is a private room if and I am arranging a guy for the same room 2 like I will be arranging my partner and I both want to shift in that room and their asking me that only one person can take that two bed. they also asked . And the pretend that you have to make a new agreement for that room but as per the government rules the agreement is made on the house not on the room right so they are making me totally fraud like I have screenshot for the same like he is mentioning that you have to pay the on boarding charges and the rent agreement is to be made again for that particualr room are but they are just bluffing every time because we want to shift in new customer in there so they get more profit so please help me .I want an internal transfer and their website mentions that its 999 for internal transfer no other payemnts required.But they are totally making their rules everytime.

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This is the ticket raise and they close the ticket without my permit.and also making us fool to pay rent agreement charges agai n for the room mean who does agreementfor the room .They are making front fraud just for sake of money.
My email id is :[protected]@gmail.com( Nestaway registered)
phone.no: [protected]