| Address: New Delhi, Delhi, 400009 | | Website: www.net4.in |
Earlier they had a tie up with Melbourne IT and hence when i had initially booked my domain name with them they had the registrar as them. Due to this there is no online renewal facility available on their website. We have to send them a cheque physically. My domain name was expiring on 7th may 2017 since 5 days prior to the expiry i tried to contact them to provide me the online banking details which they did not send. They claim that even after the domain name has expired it remains in 30 days of grace period and the emails or website won't be down. when I contacted them again on 8th some Hemant came on line and asked me to send a cheque instead of NEFT. When i asked him to send me an email with the details of order number along with the address where the cheque has to be sent, he instructed me to find it our my self from their website in a very rude attitude. On insisting he disconnected the line and brought down all my DNS due to which my emails and website both have come down. THEY ARE FRAUDS!! NO PROFESSIONALISM!! NO CUSTOMER SUPPORT!! DONT EVEN KNOW HOW TO TALK TO A CUSTOMER!! AND THEY WILL TRY THEIR BEST THAT YOUR DOMAIN GOES OUT OF GRACE PERIOD SO THAT YOU HAVE TO PAY THEM A PENALTY OF 10000 RS. Was this information helpful? | 
