New India Assurance — delay in issuing claim amount

Address: Ernakulam, Kerala

I received my vehicle after completing entire work on 7th july. The claime amount is not credited yet. I have submitted my account details in service centre for crediting claim amount. I called to new india india insurance office at vyttila in ernakulam several times. But they are not giving a genuine reason for the delay. Every time they are saying they will check and call me back. And never calls. I have decided to move legally through consumer court because of irresponsible reply from your staff