[Resolved] Ngpay — regarding refund of any one of the transaction id [protected] or [protected]
A
Abu Ghufran
from Ingraj Bazar, West Bengal
Address:
Gaya, Bihar
I hv recharge the mob no [protected] of BSNL by Rs1494 on 10/07/15 at 8:16PM.
The money for this special recharge has been deducted twice, both having transaction id [protected] and [protected].
So kindly make refund of any one of the transaction id.
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Complaint marked as Resolved
ngpay customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2015
ngpay Customer Care's response Dear Mr. Abu, As per the system the transaction was initated twice from your end at different intervals and both the transactions have gone through, there noting much we will be able to do in this case as the rechagre happens at the opertor level. Request to get in touch with the operator. Team ngpay
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