[Resolved] Nike India — exchange issue with nike at factory store dahisar checknaka mumbai

abhayeflu

from Mumbai, Maharashtra

May 3, 2019

Address: DB Ozone, Western Express Highway near dahisar check naka, Mumbai City, Maharashtra

Hi nike team,

Just to inform you that i bougt nike air max axis prem shoes on 28/04/2019 from nike factory store at dahisar check naka in mumbai. And after one day i realized that its havig size issue. I went to same store with same bill and box for exchange.
But they refused to exchange stating that shoes has bit dust.
But it was not any dusty anymore. Just in the sole it was bit of dust because i tried and walking for a while.

They refused to exchange within their policy date deadline.

I request nike, kindly do the need full for the same.

Regards,
Abhay
[protected]

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May 3, 2019

Complaint marked as Resolved

Hi, Just to inform that I bought nike air max prem shoes from nike factory store in mumbai. And later I realized that size is not proper to me. SO I went back to that store within a week for exchange. But they refused to exchange .The asst head coach of that store said that shoe sole has some dust will not accept and will not give any exchange. Dust was just minor I tried many times to adjust with that shoes so some dust stick to shoes sole. Please do the needful

Nike India customer support has been notified about the posted complaint.

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Comments

sathish ram kumar

from Chennai, Tamil Nadu

Jun 25, 2019

Hello team,

I found this outlet snipe men's wear chennai is selling fake nike products. This makes negative impact on nike brand to people and reduces brand value. Kindly make necessary actions to control these kind of fake products.

Jayantilal Gala

Sep 7, 2021

I have purchased 2 pairs of shoes from Dahisar check naka factory outlet. On shoe rack it is clearly display board that 10 percent extra discount on entire Wall. It is also confirmed by sales girl. But while billing with our surprise cashier denied the discount even after sales girl said that I have confirmed the discount with customer. Even though cashier didn't listen anything and behave rudely. We can not expect this type of cheating from world known company like Nike. U r desplaying the board for discount to attract the customer and then denying it. No body can expect this type of cheap cheating from Nike. U r demaging your brand image . Kindly do the needful n oblige. Revert back me on
jayantilal.[protected]@gmail.com
Or at [protected]
Bill no.21-22/12/SL9206
Date:06/09/2021
Time:05:53pm.
Nike factory outlet
Western express Highway
Dahisar check naka
Maharashtra
Mumbai 401107