Nira Finance — Rude behaviour/ Bad words and blackmailing my family

I have paid the loan on time, but due to server issue, my amount debited and in nira app its showing as payment pending, after so many followup with my bank, they said they will refund soon,
But the backend team have called my relatives numbers and they have spoiled my name, also when i call they are using bad word's and very rude, also blackmailing me by using my family members
these are the numbers, [protected], [protected],
Kindly take action on them,
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May 27, 2022
Updated by NOEL VJ
I have paid the loan on time, but due to server issue, my amount debited and in nira app its showing as payment pending, after so many followup with my bank, they said they will refund soon,
But the backend team have called my relatives numbers and they have spoiled my name, also when i call they are using bad word's and very rude, also blackmailing me by using my family members
these are the numbers, [protected], [protected],
Kindly take action on them,
 
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