Nirmala S — Regarding the personal loan

Hi my name is nirmala i am from bangalore.. I applied for the loan in atlantic overseas finance in april they initially approved by loan post all the check but didn't credited the amount stating due to corona it will be delayed... I just waited then they came back stating i have to pay 1st emi which also i paid around 8431 by borrowing but still not got the credit so now i escalating the same because i don't want others to be cheated like this
Thank you
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