[Resolved]  Nobroker — Not refunding my rental agreement money and scheme money for finding the tenant

Address:rambha tower C wing - 102, gangawadi LBS
Website:NOBROKER

Dear Sir,

NO Broker asked me to register for a plan paying 6000.00 INR in which within 2 months if they fail to find a tenant the money will be refunded.

they found the tenant on april 14th 2024 and took money from me for rental agreement and police verification - 6400.00 INR. they delayed the agreement process and made me do the registration in may around 10th.

when i asked when the tenant will take possession after 1 week they told tenant will not take possession and he took some other property.
i had asked and sent email to confirm i will do rental registration only if the tenant will join, they said do it people from the rental agreement team of No broker.

when i asked Mrs. Sonali who is my property manager, she told me the tenant moved to a different property. and since that day i am asking for my refund of 6000K paid for the service which they fail to find a tenant. and the rental agreement money.

i have sent more than 4-5 emails they are not replying.
people to whom i am writing are as these people. - Sonali Avachari
Agreements escalation,
Kavita Kumari,
NoBroker Agreements
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Jul 28, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2024
NoBroker Customer Care's response
Hi Yogesh, we are committed to providing a smooth experience with our premium plans, maintaining complete transparency throughout the process, and ensuring timely follow-up on your concerns. Moreover, we never deny any eligible refunds. Please share your registered contact details so that we can check and do the needful asap.
Complaint comments 

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Hi Yogesh, we understand that our team has been in touch with you and shared the final agreement copy. As a result, we are closing your complaint. Please let us know if there is anything else we can assist you with.

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