Nokia India — mobile phone

Address: No. 274, 1st Floor, Goods Shed St, Madurai, Tamil Nadu, Madurai, Tamil Nadu, 625001

I have given my nokia handset 8.1 on 4th of september for repairing. They told me without checking that the phone had water lock and due to water damage they consider it in as out of warranty and promised me to return my phone in one week. After one week i called them they told me that they changed the connector but phone is still not going to start and asked me to wait for one week. Then i called after some days they asked me to call nokia customer care when i call nokia customer care they asked me to wait for 48 hours. Whenever i called nokia customer care they just asked me to wait for 48 hours. I have been calling them since 13 september. When i call nokia service centre they said to me that they didn't received spare parts. I am totally frustrated. No one is giving a commitment when they return my phone in working conditions. Today almost 3 weeks passed still they asked me to wait. I am messed up by waiting all the time
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Nokia India customer support has been notified about the posted complaint.
Sep 27, 2019
Updated by Aasheesh@11
I purchased my Nokia 8.1 from Haryana 2 month before. My phone was completely dead and I had given it for repairing on 4th sep. They said me to wait for 1 week and asked me to pay 500 advance and I gave them. They changed the connector and after that they said we changed the connector but phone is not starting and now we order a new part and promise to give my phone on 13 sep. Still I didn't get my phone back. I am frustrated for waiting so long. I called almost daily but no one is giving a commitment when they will return my phone in working conditions.
Sep 27, 2019
Updated by Aasheesh@11
My handset model IMEI number is - [protected]
My contact number is - [protected]
My alternate contact number is - [protected]
My email address is - [protected]@gmail.com
My name is - Aashish Sharma
 
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    +91 22 6776 9000
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