North Bihar Power Distribution Company [NBPDCL] — Electricity Department sending wrong bills

Address: Bihar

I am writing to bring a serious matter to your attention regarding the irregularities in the electricity billing system in my locality.

My name is Ravi Singh, and my consumer number is [protected]. Despite repeated complaints and visits to the local electricity department office, my concerns have not been adequately addressed. The issue at hand is the generation of electric bills based on a meter reading that has not been installed at my residence for the past two years.

Last year, I filed a complaint on the PG Portal, and while they corrected the information on the portal, the corrections did not reflect in the actual bill. The persistent generation of bills with inaccurate meter readings has caused substantial financial distress. For instance, in April 2020, the department sent me a bill of 4000, only to follow it up with an exorbitant bill of 80000 the next month. This alarming inconsistency raises concerns of a potential scam within the electricity department.

I kindly request your intervention to rectify my billing issues promptly. I am willing to provide any necessary documents to support the correction of my bills and ensure accurate billing in the future. Furthermore, I am eager to install a prepaid meter at my residence to prevent any recurrence of such discrepancies.

I believe in the efficiency of our government systems and your commitment to the welfare of the citizens. I trust that your intervention will bring about a swift resolution to this matter.

Thank you for your time and consideration.

Sincerely,
Ravi Singh