NPS — Unable to complete the process

My acknowledge no is 11805885 and registration date is 11/12/2021
I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last few days.

"The response from the payment getway for the payment attempt against this acknowledgement number is awaited. We request you wait for the retry of the payment process for registration in NPS."
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Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.

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