Nuvo Ex Courier — Delivery Issue

Address: Coimbatore, Tamil Nadu

I sent a parcel from Coimbatore to Lenskart Delhi and it was picked up on 31st of July. But its been nearly 14 days but there has not been any single update on the item in their website and also i tried reaching out to them but there has not been any sort of response from their team. I called them in the number provided and also i called them by 10:00 AM and a recorded voice replied that the team will only be available from 9:30 AM to 6:30 PM.
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    Coimbatore
    Tamil Nadu
    India
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