Verified Support
Nov 02, 2017
OLX India Customer Care's response Dear Santosh,
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.
Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.
As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.Feel free to share your concern on [protected]@olx.in.
Thanks,
Team OLX
Need to understand why my account is banned. If you cant manage account, why you run your website. Request you to please unlock my account at the earliest.
Thanks,
Meetu
[protected]@hotmail.com