Olx India — Getting banned for no reason

I am getting banned for login in in my system browser. I don't know why you guys banning me for login through edge browser on windows. [protected]@gmail.com was my main mail but I tried to login using different mail on my browser and same it will open for a min or so and shows "your account got suspended".
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Dear OLX user,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.
Cyril cherian's [Complaint's author] reply, Aug 10, 2023
Can you send me in mail because i cannot see the email you have mentioned above

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