[Resolved] Olx India — Got Cheated by not delivering the product

Vaishak Seetharam

from Hyderabad, Telangana

Jul 7, 2017

Address: Chennai, Tamil Nadu, 560001

Website: Olx.com

Attached was the advertisement I got cheated on, not a huge sum but for 800 rupees that i was told as a negotiate price for this radio since this was the one that was similar to the one at my home when I was a child and this was at a time when television was rare and this piece of instrument had entertained the family for a decade.So I was told that the courier shall be done post receiving the money and unfortunately I trusted this guy who shared his photo Id and the bank documents that increased my trust in him..
There is no where OLX is at fault, and I know the amount I have spent is not going to return back so just wanted to ensure this man doesn't cheat anyone again..
And it would be of huge help if there is a way I can be communicated in case such a radio comes again so I can purchase..
Name of the Seller was Vishwanathan
Two contact numbers were given that is +[protected] and +91 [protected]..Both are now switched off WhatsApp messages are getting ready but no reply..
There are many products I have bought through olx and apart this one everything was upto my expectations, so thanks and all the best but ensure such scams are avoided..I would appreciate your reply to me at [protected]

+5 photos

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Aug 26, 2017

Complaint marked as Resolved

Verified Support

Jul 21, 2017

OLX India Customer Care's response Dear Vaishak,

Greetings from team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

As always, feel free to contact our Customer Support at [protected]@olx.in, if you have any questions or doubts.

Thanks,
OLX India