[Resolved] Olx India — iphone 6 32gb

SNpatra23121991

from Mumbai, Maharashtra

Sep 11, 2017

Address: Thane, Maharashtra, 401105

Website: www.olx.in

I have transferred rs.17000 but seller didn't send the product to me. Mode of transfer through online bank. Payement done in 3 installments
1- 5000
2- 9000
3- 3000

From citi bank to punjab national bank, rajasthan, district : bharatpur, kaman branch

Frauds number : [protected]

Please, consider my complaint application and mail me for any kind of information

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Oct 12, 2017

Complaint marked as Resolved

Verified Support

Sep 11, 2017

OLX India Customer Care's response Dear OLX User,

Greetings from team OLX!

Thank you for sharing the details with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, I suggest to take the help of legal authorities. Kindly file a FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service. Feel free to share your concern at [protected]@olx.in.

Thanks,
OLX Team.