[Resolved] Olx India — not dispatching my products

[Resolved] Olx India — not dispatching my products

N Nüngshi from Kolkata, West Bengal Oct 15, 2017

Sir, I purchased a phone from this person ( Vvii) from OlX on 30 Sep’ 2017 and I had also done my payment through paytm and account as well. At first he showed me the overnite express courier receipt of my package but that too was fake and also told me the package is stuck at Patna and is returning back and so on. So he always make an excuse because of some problems that he couldn’t sent my phone and it’s been 14 days. He is from Jaipur and also he has some money to be refunded to me . His contact no is [protected]. His paytm I’d is [protected] and another is [protected] under the name of Mosam. He also gave me an account of Punjab National Bank to transfer him the money. Therefore, I request your kindness to analyse him for further issues and to solve the matter +8 photos Was this information helpful? No (0) Yes (0)
Nov 30, 2017 Complaint marked as Resolved Oct 16, 2017 Updated by Nüngshi Sir, On 30th sep'2017, i had purchased a phone from this person (Vvii) from olx. First he sent me an overnite express courier receipt & i learnt that it was fake and didn’t sent my product that i had purchased a phone from him and i had already deposited an amount to him and also some amount to be refunded back to me... It’s been 16 days and still didn’t dispatch my package and his contact number is [protected] and this person is from jaipur. His ads no longer available I did paid him the first payment using paytm and his patym id no is [protected] name as mosam and another id no. Is [protected]. For the second payment he gave me this account no. As below: Name : tofhik Punjap national bank A/c no. [protected] Ifsc code: punb0236200 Please contact me and here are my details: [protected] Nungshi. [protected]@gmail.com Oct 16, 2017 Updated by Nüngshi I want the authority to track him so that action will be done for his fraud work and the repayment of my amount. Verified Support Oct 17, 2017 OLX India Customer Care's response Dear OLX User, Greetings from team OLX! Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in. - Transaction receipt if any advance payment was done. - Ad id through which you have contacted the seller. - Chat/message history with the seller. - Contact number/email address of the seller. This will help us in taking appropriate steps on such users from repeating these activities on our site. Awaiting reply from you! Thanks, Team OLX! Oct 17, 2017 Updated by Nüngshi My first payment was done through Paytm and second payment through SBI net banking and details are given below: Seller's Paytm id no. [protected] and another id no [protected] (8000 paid to him) Seller's AC details: Tofhik, Ac/no. [protected], IFSC code : PUNB[protected] paid to him) His ads id is [protected] His contact no [protected]
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