[Resolved] Olx India — product seller misbehaviour

deepakirukula

from Bengaluru, Karnataka

Jul 16, 2017

Address: 560048

Website: olx.in

I have planned to purchase used waching machine from a dealer named syed salman ([protected]) on olx. Before delivering the product i have enquired about the condition of it. Sellar told product was in good condition. After, when i received the prodcut it has few damages and i didn't accept the product and asked to take back. The delivery boy called and sellar and told the issue. Right after that sellar started scolding and started shouting at me and using bad words. Besides that he asked me to give 700rs for transporation. He said if i don't give that money he told he know how to get it from me. What does it mean. There is no manners at all for this sellar. Olx has to take action on him.

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Aug 17, 2017

Complaint marked as Resolved

Verified Support

Jul 17, 2017

OLX India Customer Care's response Dear Deepak,

Greetings from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your situation at the moment however, we would request you to kindly share the following details related to your concern at [protected]@olx.in such as:

- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us in taking appropriate steps on the same.

Awaiting reply from you!

Thanks,
OLX India

Jul 17, 2017

Updated by deepakirukula I have already shared the sellar details in my complaint. Sellar Details:syed salman ([protected]) . He used whatsapp for communicating the date of delivery and delivery boy's phone to talk at the delivery and threatened me. My account id is deepak verified with mobile number.

Verified Support

Jul 17, 2017

OLX India Customer Care's response Dear Deepak,

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the required details so that we can appropriately assist you in this matter.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller on OLX.

We look forward to hearing from you.

Regards,
OLX India

Aug 03, 2017

Updated by deepakirukula I haven't received a proper response from the OLX Team. They are not taking any responsibility for the threatening activity by the sellar. It is completely a useless platform for the buyers.