[Resolved] Olx India — suggestion

Amit Deore

from Bhopal, Madhya Pradesh

Jul 16, 2017

Address: Thane, Maharashtra, 421201

Hello team,

It's is going to be best if you share the seller contact number rather than chat option. So we can contact immediately. Same as at other competitors as they have chat + contact sharing option.

Cause as per my experience on olx, i have sent more than 10+ messages to different seller but not receive any response. It's very time consuming and pathetic. So its better to share the seller contact number so buyer can easily contact at the same time.

Regards
Amit deore

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Aug 17, 2017

Complaint marked as Resolved

Verified Support

Jul 16, 2017

OLX India Customer Care's response Dear Amit,

Greetings from team OLX!

Thanks for sharing your all-important feedback.

We are immediately conveying this to our product team for their due consideration. We would personally recommend it to them as we don't want such hiccups to hinder user experience of valued users like you.

Moreover, we allow our user's to mention their registered mobile number in their ad description. In case the seller has already chosen to display the number, you will be able to see the option to call, in the chat window.

We hope this information will help you out in contacting the seller.

In case you have further queries, please feel free to reach out us at [protected]@olx.in.

Thanks,
OLX India