Olx India — the technicality of olx app and website

Address: New Delhi, Delhi, 110006

Website: OLX.in

There is a huge and scandalous issue with the olx chat section, wherein i, the user, both as a seller and buyer, do not get to access the messages received. I do get the notifications on my phone notification bar, but on several attempts of opening it on the app or the website, it fails.
While i went ahead to review it on play store of my android mobile, i could see that there are several other users sharing the same reviews about the same problem/issue.
What is obnoxiously unbelievable is that olx doesn't have a valid customer care number. Also, the provision that that have of buying space for ads and other feature of boosting the ad for faster sale, which comes with various packages, is a big scam. After a particular user (Like myself) has done that on occasions more than once, is exactly when this technical issue starts to occur.

I really hope this reaches to the required authority for an efficient redressal of the matter