[Resolved]  Olx India — Wanted Chetan Kumar k sajjan. Still olx didn't take a action

Address: Belgaum, Karnataka, 590001
Website: Olx.in

10 july 2017 saw an add for selling of canon 70d
So i have send a message, he send his mobile no.[protected]and after that we send him message on whatsapp and request him to send pictures of camera, so he sends me pictures of camera and also picture of the box. I was satisfied with the camera he told me i[censored] r interested in camera u will have to make advance payment then i will courier you the camera and all accessories. So i was agreed i will make the payment of rs 15000 as advance and remaining balance on receiving of courier. Therefore he provided me axis bank belgaum
Account number[protected]
Account holder name :chetan kumar r sajjan. Belgaum. Along with the copy of his pan card and voter card and i also send him copy of my pan and votercard.
I made a online deposit on 11th july 2017 from axis bank pathsala
He told me he will courier the same after receipt of money. So confirmation message come that money has been transferred. He told me he will courier the same in the evening. After that we keep in touch on whats app at regular interval.. Thereafter im trying to contact his phone, his mobile his switched off and messages on whatsapp is not delivering. So i think he cheated on him by taking my friends 15000/- so it is requested to you kindly look into matter and take the necessary action and provide the details of that person (Who posted that add) available with olx records in order to move forward.
Please take immediate action
Thanks
Dhanjit basumatary
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Aug 18, 2017
Complaint marked as Resolved 
Verified Support
Jul 13, 2017
OLX India Customer Care's response
Dear Dhanjit,

Thank you for bringing this to our notice and regret the inconvenience caused.

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with the below-mentioned details so that we can appropriately assist you in this matter.

- Transaction receipt if any advance payment was done.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.

Our endeavor is always to give our Users a positive and healthy experience whenever they use OLX. Being a part of the society we always want our users to give their inputs to make OLX an even better platform.

Regards,
OLX India
Jul 14, 2017
Updated by Dhanjit basumatary
I sent you in [protected]@olx.in
Verified Support
Jul 14, 2017
OLX India Customer Care's response
Dear Dhanjit,

Don't you worry at all! Our team will get back to you in case you have contacted us to [protected]@olx.in.

We really appreciate your patience while this gets resolved. Once again, thanks for your time and efforts for letting us know.

Regards,
OLX India
 
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