[Resolved]  Olx India — whirlpool split a.c.

I buyed a split a. C. Through the olx. He told me that it is a 2 yr old a. C. And also a 5 star a. C. But i saw that he attached a fake logo of 5 star a. C. I saw that it is 7 yr old a. C. And a 3 star a. C. He gave me a fake bill also. It is not working properly and it's remote is not working and also not whairlpool company.
After all above thing donig he doesn't pic up my call and not reply my messages.
His phone no :-[protected], [protected]
His olx profile and bill photos are attached here.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2017
Complaint marked as Resolved 
Oct 20, 2017
Updated by Yadav ragini
Dear sir /madam
Yesterday i bought a a. C. Through olx. The seller cheated me, in the advertisement of olx he post a ac and say it is two year old product and 5 star, i am selling it because i am shifting from delhi to mumbai and make a demand of 12500/-. When i saw the post i contact him and ask about his product he says everything is ok in it and it is in good working condition after that when i bougth that product i saw the logo of 5 star ac is fake and it is of some other product and it is a three star ac and 6 year old. He gave me it in a good packing but inside the packing everything is fake, even remote is not working and whole product have dent and cracks. And it is not working properly. After that he is picking my call and block my no.
Here i mention his mobile no and olx profile and a bill which is fake.

[protected]
[protected]
I want to return the ac and get back my money. Plz take a action against him.
Oct 20, 2017
Updated by Yadav ragini
Plz take a action against him.
Verified Support
Oct 22, 2017
OLX India Customer Care's response
Dear Ragini,

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with all the details so that we can appropriately assist you in this matter.

We deeply appreciate your patience and understanding.

Thanks
Team OLX
Verified Support
Oct 22, 2017
OLX India Customer Care's response
Dear Ragini,

Our specialized team would like to immediately address your concern. Please contact us at [protected]@olx.in with all the details so that we can appropriately assist you in this matter.

We deeply appreciate your patience and understanding.

Thanks
Team OLX
 
1 Comment

Comments

Dear sir/madam
When I was visiting his profile of olx I saw first day he was selling a split AC of LG compeny at same price same specifications even packing was same but when I contacted him he said that this product is sell out and told me about whirlpool ac which I bought and it had same specifications and price.but today I was shocked when I revisit his profile he posted another voltas ac with same specifications and price even packing was also same and he attached a fake logo of five star which was of other product and scrached the model no same like mine .
To seeing that it is clearly seems they are running a racket of fake ac business and cheating people .
Plz take action against him he is fooling people.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4701
    Pending
    946
    Resolved
    2581
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information