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The name of the seller is priyanka. I got the ad through olx. I had purchased iphone 13 pro from her. I messaged her in olx app . There she gave her mobile number and asked me to whatsapp for more pictures of the product and various details. I did the same as said and had enquired the details before buying . But the product I had recieved is discarded with very very poor camera quality and unavailable model number. I was shocked to see. It was 19.5 k to be paid to the olx user. I trusted her and purchased the mobile phone. Even i had asked for the bill and warranty card she told me that it will be on your gmail but it was not . I called her again she told me the site issue . Now i had called up for a refund but she is not picking up the call. It was a humble request that you may look into the matter and help me out by resolving the problem . As it is only the concern of the trust in online shopping. Most of thr population may lack the trust in online shopping apps and the result will be the flop of online marketting
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