Om Packers And Movers — bike not delivered after 10 days

Actual name is om namo international packers and movers.. Proprietor ramlal and prakask.. Contact nos [protected] nd[protected].. They have taken my bike from my mira road (Thane) address on 25th oct promise to deliver within 5 days to vijayawada.. Its been 10 days now and i have still not received my bike.. They are saying that it is in hyderabad will come in 1 or 2 days and just for 1 bike it will not come and alsoo these stuffs.. I am very worried as i will get my bike or not.. They are not even apologetic.. And harassing me that wy you are calling so many times.. Plz take action against this mover and packer..