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Omer Travels Complaints & Reviews

www.omerbus.net
2.8
Updated: Mar 17, 2020
Complaints 22
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12
Unresolved
10
Good! Omer Travels values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Omer Travels step up their efforts to fully resolve all complaints 👍
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Very POOR BAD service
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Fraud..Never journey in this travels agency
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Omer travels not refunding money

Omer Travels reviews & complaints(22)

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P
Pranith Kumar Vujjini
Mar 17, 2020
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no cleanliness maintained, bad smell

Address: 17-1-382/PP/20/2,new pavanpuri colony, near mega function hall, champapet,, Hyderabad, Andhra Pradesh, 500079

Good day sir,

Am pranith kumar booked ticket from mumbai to hyderabad. Bus number
Ts 12 uc 7602, seat number f7, there is no cleanliness matained in your bus.
I have faced sleep less night because of bad smell from my cabin itself.
I informed your crew member no one bother. Right now am in bus.

This message is to bring to your notice so that no one can suffer again.

Am attaching...
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S
Shivani Darshan
Mar 14, 2020
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male passenger next to female

Address: Marathalli, 560037

I’m a female passenger. While i was traveling from bangalore to hyderabad, the lady sitting next to me left in between without completing the journey, due to which they had a vacant seat in bus. And when the bus halted at hebbal, they made a male traveler sit next to me.
If this is how it is going to be, what is the purpose of color codes and gender preferences at the time of booking?...
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A
ahreddy.dba@gmail.com
Jan 24, 2020
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changed pickup points intentionally.

Address: Madiwala, 560068

While booking tickets from redbus i choose madiwala as a pickup point. But bus driver called me and asked me to come to another pickup point (Hsr layout). Well after completing busy schedules in office and to catch the bus from madiwala itself is very tough for me. But these un ethical operators intentionally mention the pickup points to capture the passengers and later they simply quarrel and cut the phone irresponsible.. And with very harsh...
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M
mohdbaba
from Bengaluru, Karnataka
Mar 19, 2018
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omer travels, kaleshwari travels dhanunjai travels all are same cheating innocent people & beat at gundas

Address: Hyderabad, Andhra Pradesh

I have booked ticket paytm through omer travels hyderabad to mumbai start time 8:30 pm thadban. 8:15 pm i got a call shaik faheem [protected] saying bus already started u go to afzalgunz in omer travels stop location. I went to afzalgunz i wait at 2hrs. Travels operator give this no.
[protected] masoodh (Coordinater). They tell i call to 3times ur phone not connected i confused and i tell i have not get call ur side. They arguing tell...
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sreenivasa2515
from Hyderabad, Telangana
Jul 19, 2015
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Cheating travels -- omer fraud bus service

Address: Mumbai City, Maharashtra

never ever book a ticket in omer travels.its a fraud service, they will tell u bus is cancelled and will take 500 extra for ac travels.they just trying to rob money from customers.please dont travel in omer travels.its a fraudddddddd bus service...
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sreenivasa2515
from Hyderabad, Telangana
Jul 19, 2015
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Cheating customers

Address: Mumbai City, Maharashtra

hi.i booked a ticket from mumbai.morning i called omer travels phone and asked about address stop.they informed me. at night i went to their office then they are saying bus is cancelled and i have to pay 500 extra for ac bus if i want to go today...
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G
Gopal029
from Pune, Maharashtra
May 7, 2015
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Not providing Reserved seat to Reserved costomer

Address: Bidar, Karnataka

Dear I have booked ticket from Humnabad to Mumbai on 06th of may 2015 seat no-7 bus is about to arrive Humnabad at 12:00AM and it arrived at 2AM and they took passengers all the way from hyderabad to Humnabad there was no place to stand in side, when i asked driver & cleaner to make vacate my reserved seat, they told we don't have place you come in next bus, and one buddy arranged some other bus but he demanded 300 more rupees to...
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Prateek Sharma..
from Chennai, Tamil Nadu
Mar 30, 2015
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Overloaded bus

Address: Hyderabad, Andhra Pradesh

Respected Sir/Madam This is to bring to your knowledge that "Omer travels" Non AC bus running from Hyderabad to Pune runs overloaded. They pick up extra passengers from zahirabad and passengers sit down on floor and bus gets fully overloaded. At the time of coming to RTO, they ask extra passengers to get down so that RTO people don't come to know. I request you to please take strict action against this travels and cancel their licence as...
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Suvankar1990
from Mumbai, Maharashtra
Sep 9, 2014
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Omer travels not refunding money

Address: Hyderabad, Andhra Pradesh

I booked for a bus from Hyderabad to Pune dated 28th of August, 2014 through goibibo.com. However before 4 hours from the journey on the same date I received a call from +[protected] this number saying that the bus has been cancelled any contact with goibibo.com for refund related issues, I called goibibo and told them the issue, they took the complaints for further investigation. After 5/6 days I received a mail from goibibo saying that...
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R
rachit30
Sep 21, 2013
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Fraud..Never journey in this travels agency

Address: Hyderabad, Andhra Pradesh

i was book a ticket on 16.09.2013 from hyderabad to pune .the travels agency first they booked my ticket and after that when i arrived on kokatpally metro station for bus they told me that bus was cancelled on 9.30pm in night ..and they arranged another bus then exact timing of bus is 10.30pm but bus arrived on 12.30am in midnight till me and my wife wait on the road till 12.30am... after that they give me seat on end of the row means last...
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R
rmsr
from Delhi, Delhi
May 16, 2013
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Non Refund

Address: Andhra Pradesh

I had purchased a bus ticket for the night of Sunday, 5th May 2013, from Hyderabad to Bangalore from Sharma Travels, Paradise Circle, Secunderabad. Contact Person Akbar, phone #[protected]/27721051/66387555/66387587/[protected]. These people suggested that I use the luxury sleeper bus by Omer Travels for the requested journey. They took INR 1500/- from me as ticket charges (Ticket # OMER255812). However, this bus (Regn # KA 01 AD 1500) broke...
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Bharat Chintapalli
from Mumbai, Maharashtra
Mar 25, 2012
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Bad service

Five minutes before our reporting time, we received a call from Omer Travels telling us to come to a different bus stop. We were then waiting at the reporting location. Water bottles were promised although, they were only sold at a premium inside the bus to a captive audience. Though they say it is a semi-sleeper bus. It was more like a single seater bus. The worst part being, we purchased a ladies ticket and when we boarded the bus, there...
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rajuhappy16
from Hyderabad, Telangana
Jul 10, 2011
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Worst Service

Address: Andhra Pradesh

Actually, I travelled from HYderabad to pune, IN the ticket it was specified the bus will arrive at 4:45 at lakdikapul , but driver asked us to come to nampally again , finally bus came at 5: 30 ...! I asked why the bus was late. THe said in online booking it will be specified like that only ( with rash words). During my travel , seat was worst... it was raining onme all the way... in the middle i asked to change my seat... they said , OWN...
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M
mtarakesh
from Hyderabad, Telangana
May 19, 2011
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big trouble created by travels and bus

Address: Hyderabad, Andhra Pradesh

Yesterday[protected] i reached night 11.45pm in terrific conditions, as i traveled Volvo bus is very unconditioned and proper seat is not alloted. my travel bus is held breakdown from boarding point to after 150 kms, the travel persons wouldn't respond and they didn't give fare refund and disarrange of alternative travel to hyd. Then i went to trouble i caught 3 vehicles and reached hyd at 11.45 pm yesterday it is huge waste...
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V
vijayalgol
Apr 25, 2011
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Charged high inconvenience while travelling in the bus

Address: Hyderabad, Andhra Pradesh

I have travelled through Omer travels where they have charged 1000.00 per person for a non a/c highly damed bus. It was very bad in condition so that all the passengers became we for a small rain. The condition of bus is very critical. Even they pushed so many passengers after all the seats are filled. When asked the same to driver they responded harshly towards us. They loaded luggage on the top of the bus with the help of other goods vehicle...
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sekharCK
from Mumbai, Maharashtra
Nov 26, 2010
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Poor customer SErvice

Address: Andhra Pradesh

Hi,

This is to bring to your notice of the plight of the passengers and the inconveniences meted out to them by Omer Travels.
Problem started right from the boarding time. The so called conductors and coordinators are totally uneducated and idiotic and caused lots of confusion while boarding. They are clueless about tickets which are booked online and took too long to decide which bus the passenger needs to board....
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bond69
from Gurgaon, Haryana
Nov 20, 2010
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cheating

Address: Hyderabad, Andhra Pradesh

omer travels is a big fraudster.....i hav booked a ticket by visiting omertravel office in afzalgunj..on 11 nov...my bus was on14 nov 6 pm,when i went to thier office on 14 nov to take the bus with my luggage.they said my bus is cancelled...and they lied that they called me on my mobile..when enquired near i realized bus is not cancelled instead they are selling the already booked tickets at higher price...and to the people who booked few...
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T
tsureshtvs
from Bengaluru, Karnataka
Sep 10, 2010
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Worst service for the fare taken

Dear Support,

I have booked a ticket to travel from Hyderabad to Bangalore in Omer travels date of journey : 09/09/2010 (website : www.redbus.in). The fare of the bus journey is too high Rs 700 for a non A/c bus service

Detailed Description of the coplaint: That travel company has 2 busses one with karnataka registration and another with andhra pradesh registeration Bus type non A/c 2+2 seater (they dont have...
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vkb001
from Bengaluru, Karnataka
May 1, 2010
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Very bad service

Address: Bangalore, Karnataka

I booked a ticket from Bangalore to Hyderabad on Omer Travels for one of my family members yesterday night. The ticket cost Rs. 1435 for an A/C Volvo Semi-Sleeper. Below is the list of problems we had faced.

1) The scheduled departure was 7PM at Marathahalli. The bus didn't come till 9:30PM. We waited till 9:30PM as the trip was important and we cannot step back.
2) The bus that came was in an utterly bad condition....
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Srikant Godse
from Hyderabad, Telangana
Mar 1, 2010
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NO BUS AVAILABLE AT 16.30 HRS NON AC

I HAD BOOKED FOR BUS[protected] PNR PZERUR FM HYD TO PUNE DATED 01/03/2010 NON A/C BOARDING POINT NAMPALLY, HYDERABAD.
THE TICKET IS BOOKED THROUGH THE SITE MAKEMYTRIP.COM BY PAYING RS.1300/- OPN MY CREDIT CARD.

WHEN WE REACHED BOARDING POINT NAMPALLY, HYDERABAD, WE WERE SHOCKED TO KNOW THAT THERE IS NO NON A/C BUS AT 16.30 HRS AND M/S OMAR TRAVELS INFORMED THAT THEY WILL ADJUST US IN SOME OTHER BUS. THEY TRIED...
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