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On-Dot Couriers & Cargo Complaints & Reviews

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Updated: May 30, 2023
Complaints 724
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142
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So far, so good. On-Dot Couriers & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope On-Dot Couriers & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
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21
fraud call receive from on-dot courier services
3
No phone pickup no mail reply ref:way bill no. 11001775816
3
Docket no 642578408

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Docket no 642578408

On-Dot Couriers & Cargo reviews & complaints page 12

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S
Sharma065
from Mohali, Punjab
Sep 8, 2018
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returned courier without information

Address: Rupnagar, Punjab

There was a courier from rajpura[protected] to nangaldam which contained emergency medicines important for the life of the patient, this courier was returned from nangal dam (Distt. Ropar) without being informed to me..
Track number was [protected]
On the name of ram murti sharma
Please take necessary action against nangal ondot courier service as they play with ones life.
My email : [protected]@gmail.com...
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M
MohiniMadhavi
from Koch Bihar, West Bengal
Aug 26, 2018
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hellish service, angry people

Address: Chennai, Tamil Nadu
Website: www.ondot.co

Service they give makes your life hell. I will never use on dot again. Zero quality customer service. People don't know english and cut the call or get angry. I lost my 300$ parcel. Please never use on dot. I am from california and i am telling everything as it is. Never recommend on dot to anyone.
I wrote an email and never got any response. The phone number they gave on the contact page never responded. Now how will i find my package?...
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G
gmanutd12
from Raipur, Chhattisgarh
Aug 26, 2018
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malpractice late delivery and pathetic service

Address: Dehradun, Uttarakhand, 248001

My courier id is [protected]! Our courier has been delievered late despite of repeated complains to your office has not responded us well! It is also intimated that our courier has been shown delivered in tracking id which was not recieved to us! It means courier was with courier office:/ guy! On 25 th mrng finally it was delivered but when it was checked no of items were missing! Our courier was opened by office! I am in deep distress from...
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S
Sahil199504
from Rohtak, Haryana
Aug 25, 2018
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non receival of courier

Address: Amritsar, Punjab

Sir your amritsar centre contact no [protected] employ name vikram... Courier sent from distt bathinda to amritsar kanwar avenue house no 154 - b, amritsar... They said this area is not benefitted by our service even no information regarding this was provided at the time of booking... And they said collect courier by your own... What to do??? This is not the right way to deal with your coustmers...
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1
128325
from Noida, Uttar Pradesh
Aug 23, 2018
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item not delivered

Parcel was booked on13 th of aug from my side vide pod no.[protected]from nohar, rajasthan to kaithal, haryana but the same is still showing under transit and the contact no. Showing are not answering most poor service i have ever seen thus kindly get it delivered at an earlist again on confirming on the updated no. They informed that they do not update the status of delery online...
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B
Binita Thakar
from Rajkot, Gujarat
Aug 17, 2018
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rude behavior of your staff

One of our employee have sent courier from ludhiana on 09/08/2018 consignment no. [protected]. We haven't receive it till today 17/08/2018. Courier was in narol office from last 6 days but they haven't call us. We called narol ahmadabad office on [protected]. He spoke very rudely about courier. Your service is too bad will not recommend to others in future....
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S
Sharma Kuldip
from Bengaluru, Karnataka
Aug 14, 2018
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product damage

As my brother send me one parcel from mathura up to banglore. As consignment number is [protected]. I got it after out of delivery date and in damage condition... It's new music system and have all relevant bill which can proof it new. But by pracal handling and transportation it's become damaged.. We paid how much they asked... Then who will responsible for it.. I m planing to go consumer cort... And suggest u all don't choose this courier...
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S
sushil bhoria
from Rohtak, Haryana
Aug 11, 2018
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sco 152, shri balaji photocopy, red, square mkt hisar

I send a courier from hisar haryana to kajal samant, room no 101, 1st floor, row house, next to ashwerya fish aquierium, plot no 71, sect. 01, ghansoli, navi mumbai, pin 400701 on dated 06/08/2018. But still it show in transit. How is this possible that a courier could not deliver after 5 days. My trecking no is [protected]. My phone no is [protected]...
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P
Priyanka Dalakoti
from Gurgaon, Haryana
Aug 10, 2018
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pathetic service

I have got a call from the courier service regarding my courier but Despite of telling that i would take my courier from the office of raj plaza complex dehradun these people send my courier back...i have called them on the same no. but they dont buzz they don't even bother atleast to pick up my call...then i searched in net but they provide wrong no in the site. This is the worst infact the pathetic service i have ever came across....
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N
Neeraj Kshetri
from Dehra Dun, Uttarakhand
Aug 10, 2018
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very poor service(no delivery of courier in time and also not informing about the arrival of courier)

Address: Dehradun, Uttarakhand, 248001
Website: www.ondot.co

Actually the courier was sent from Chandigarh to dehradun through on-dot courier service.The courier was sent on 4th of august 2018 but it was not delivered up to 9th of august.so, I track down the courier through the consignment number.Then i got to know the package or courier was delivered to dehradun on-dot courier service branch.When i called to the dehradun branch office.The official who works there didn't knew about the courier.She...
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S
Sunaina jain
from Noida, Uttar Pradesh
Aug 9, 2018
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assignment

My necessary. Consignment no. [protected].. Is not delivered yet to roorkee... I couriered it on last friday as on 3rd of august 2018... When i called the head office in roorkee[protected].. He's so rude.. And disconnected the call..
Please take strict action against him... My customer is waiting for this consignment for too long.. Kindly to it as personal note
Thanks
Ragards...
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J
janta tv
from Rajkot, Gujarat
Aug 7, 2018
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not giving right details of courier

Address: New Delhi, Delhi, 110015
Website: www.ondot.co

I have send courier to punchkula or chandigarh, but i dont get the right details of my courier and the contact no. S are not right which you have given in your site. I called many times but the people in your office only said they are providing but we dont get right result. And they also showing attitude if we asking about our courier. Please do right and immediate action....
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R
Ruchika Ruchika
from Pundri, Haryana
Aug 4, 2018
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not reaching parcel on time even not rcvd yet

Address: Fatehabad, Haryana, 125051

Hi tracking no[protected] in the name of vandita narayan kamat not rcvd yet it is about two weeks and customer is saying dat no one calls her for taking parcel even tracking info not shwing the exact location where to collect the parcel plz inform me via email [protected]@gmail.com. plz hlp me and tll the customer exact location where to collect my phone no is [protected]...
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L
Love5565
from Hoshiarpur, Punjab
Aug 3, 2018
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rude behave with customers

Address: Barnala, Punjab, 148101
Website: On dot couriers & cargo ltd

Hello sir, i m lovepreet singh from barnala (Punjab). Aj mai apse apke courier agent ke bare me ik baat share krna chahta hu. Kal mai apki on dot courier barnala branch ke head agent ke pass courier dene gye tha. Mera courier barnala se rampura phul tk bhejna tha. Maine unse courier bhejne se pehle pucha ki apka courier phul jayega ubhone bina courier dekha haa bol dia. Mai unko courier deke acknowledge leke aa gya. Aj jb mujhe pta lga ki...
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D
Dev Lohan
from Ambala, Haryana
Aug 1, 2018
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poor service, not delivering the product

Address: Hisar, Haryana, 125039

My friend courier me some stuff with receipt number [protected] and pay the company accordingly, company have to deliever this stuff from ludhiana to narnound (125039),
Now my article is stuck in hansi (Haryana) from last 4 days and the company representative is directly saying no for delivering it.
A highly unprofessional attitude, these companies are growing as mushroom and treating customer as a burden.
So please...
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Y
yuviony
from Hyderabad, Telangana
Jul 28, 2018
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4k smart tv

Address: 628008

Dear ondot service
Good evening, i have used your service for transfer 4k smart tv from l. K enterprises and the parcel weight of 70kg. When i received the product from tuticorin, tamilnadu on 24.07.2018 it's damaged. Herewith i have shared the product which i received in damaged condition. Can you please necessary actions. I hope you do the favor for us

Awb ho. [protected]

F. Antony christal sathish...
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P
Pardeep Singh Rupal
from Abohar, Punjab
Jul 24, 2018
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courier not delivered-tapa

Address: 148108
Website: www.ondot.co.in

Dear team.

We have sent a courier packet from hdfc bank ltd tapa branch to hdfc bank noida as on 07/07/2018 with pod no [protected]. But this packet still not delivered to distination as address mentioned on packet. We are regularly checking with local courier team "madaan enterprises bathinda to track this packet. But as his statement this packet still not found anywhere. Please check and resolve issue on priority basis....
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A
Abhivashisth1985
from Maur, Punjab
Jul 23, 2018
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not delivered but showing delivered in on dot tracking site

Address: Amritsar, Punjab, 143002

Courier no [protected] is showing delivered on site. But i have not received. When i contact in on dot amritsar office they said courier is in office. They mistakenly updated it as delivered they said courier boy didn't find ur address so they didn't delivered. Today is 23july and they have updated on 20july that they have delivered. How irresponsible are these guys kindly look into it....
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L
lalitps
from Gurgaon, Haryana
Jul 18, 2018
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delivery at wrong place

Refer Docket No. [protected]
Delivery of material was to be made at # 294, Village Sahibabad,
Consignee was Mr. Promod Kaushik. I also mentioned Mob. no [protected] on the packet.

It was delivered to someone else in sahibabad & delivery boy did not delivered this material @ H.No.294.

How can courier service deliver the materials to other persons despite address mentioned on Packet.

It...
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A
aank
from Basi, Punjab
Jul 17, 2018
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return my courier without intimation .

Address: Panchkula, Haryana, 134113
Website: www.ondot.co

No- [protected]. order from sector 15 panchkula to Amazon seller, delhi. Done courier to delhi on 12 july 2018 but they didnt bother to tell that your courier is returned due to address issue. I have clearly mentioned my correct address . This is soo worst courier service . The lady on customer care from delhi didnt have etiquette to talk properly . Please never do courier from this . Please use good courier service . Else you will loose...
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