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On-Dot Couriers & Cargo Complaints & Reviews

www.ondot.info
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Updated: May 30, 2023
Complaints 724
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142
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582
So far, so good. On-Dot Couriers & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope On-Dot Couriers & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝
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21
fraud call receive from on-dot courier services
3
No phone pickup no mail reply ref:way bill no. 11001775816
3
Docket no 642578408

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Docket no 642578408

On-Dot Couriers & Cargo reviews & complaints page 31

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A
ananthakrishnangopalan
from Bengaluru, Karnataka
Jun 5, 2012
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LETTER NOT DELIVERED LOCALLY EVEN AFTER 3 DAYS

Address: Bangalore, Karnataka

I have given a letter to be couriered to koramangala ACMA Office which is just 6 km from my house at BTM Mico layout on saurday 1/6/12 at MICO LAYOUT ,3RD CROSS ON DOT COUROIER SERVICE ph no:41201120 vide AWB NO:[protected] dt 1.6.12 at 10..00 a.m I was promissed it will be delivered same day before 5.00 p.m ,failing which positively on monday 3.6.12 before 10.00 a.m.To a great shock today is tuesday 5.6.12 9.00 p.m still courier not delivered.On...
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A
Anchal Srivastava
May 29, 2012
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non deliverance of courier within stipulated time

Address: Gurgaon, Haryana

I would like to complain regarding the delay made by Ondot couriers and cargo ltd in delivery of courier booked by myself on 26-May-2012 from Gurgaon which was supposed to be delivered on 28-May-2012 at the given address of Chennai. The booking clerk confirmed that the courier will be delivered on 28-May-2012, but till date i.e.29-May-2012 it has not been delivered at the given address. The Airway Bill Number of consignment is given below:br...
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C
C L kansal
from Delhi, Delhi
May 24, 2012
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Not delivered

Address: South Delhi, Delhi

Dear Sir,

I have booked my courier on 15/05/2012 from ONDOT, consignment no.[protected] from Sardulgarh Mansa Distt Punjab for Lado Sarai Delhi. Same not delivered as on date.

Please arrange to help.

CL Kansal...
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K
K. Renukanand
from Gurgaon, Haryana
May 15, 2012
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NON DELIVERY OF PARCEL

Address: Visakhapatnam, Andhra Pradesh

Dear Sir,

I, Kowtha Renukanand, 4-104, Devi Nagar, Satyanarayanapuram Road, ANAKAPALLE - 531001, VISAKHAPATNAM DISTRICT, A.P., sent a courier parcel by On Dot Courier Services India, Branch Office, Anakapalle, on 23/03/2012 addressing to : The Registrar, B.L.D.E. University, Bijapur, Karnataka - 586103 consisting of applications towards UGET 2012 Medical Entrance Examination to Bijapur Vide Consignment No:[protected].br...
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G
Gaurav_Hyderabad
from Hyderabad, Telangana
May 11, 2012
Resolved
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Big Fraud Company - Not delivered

Address: Hyderabad, Andhra Pradesh

I have sent a courier thru On Dot Courier whi

ch still has not been delivered. The service is worst in Class, where no one takes up responsibility to answer a call or give any response.

Everyone gives somebody else's number which ultimately is of no use. It was a big blunder on my part to book thru this courier service. I would advise and warn people against this fraud company. Never ever sent any thing...
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U
Uday Khedkar
from Mumbai, Maharashtra
May 1, 2012
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Courier not delivered after 14 days & no response to complaints

Address: Nashik, Maharashtra

Dear Sir,
We had sent a packet to Tata Cummins, Jamshedpur, by On Dot Courier, Date 18/4/2012. The packet has still not reached Jamshedpur. Tracking shows that the packet is still at courier's Kolkatta office. In spite of repeated enquiries with the agent at Nashik and e-mail to the company nothing happened in last 8 days. No one picks up the phone when numbers mentioned in the website are dialed.
Bac Test Laboratories,br...
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K
kamalsharma1
from Ahmedabad, Gujarat
Mar 21, 2012
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poor services

Address: Hisar, Haryana

I have registered a urgent courier through Ondot Couriers & Cargo Limited to Jammu. After 5 days I asked the local office about the status.He gave me a number and asked me to confirm the status on that number. When I called the number, the number was incorrect. I thought I should contact head office to find all details. So I checked ondotcouriers.in & ondot.co.in & ondot.info for the contact details. I found 42 numbers given...
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M
manojsinghal1983
Mar 5, 2012
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Non- delivery of the packet which they suppose to deliver on 23rd Feb,2012

Address: South Delhi, Delhi

Dear Sir,

This is the complaint against the Non-Delivery of the Packet from the Chandigarh which suppose to be delivered at my Home address Manoj K Singhal 437-A Devli Village, New Delhi-110062 .On Dot courier from Chandigarh registered my packet from Dream Weddings by Rashmi Bindra from Chandigarh on 21st Feb,2012 which suppose to reach me on 22nd or 23rd Feb, 2012 but they didn't delivered the packet within stipulated...
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V
vanshvedi
Feb 9, 2012
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Resolved

ill behaviour with the customer

Address: Karnataka

my father send me a courier on (3rd feb'12) friday through ondot courier from punjab which i have not yet received it's been 6 days now. it was very urgently needed by me as it was having some confidential documents. when me and my father inquired about the courier a lady at karnataka ondot office in domlur region behaved with ill manner. she started brawling with us and never treated us with hospitality. plus she then started ignoring...
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P
prince.jain28
from Mumbai, Maharashtra
Feb 9, 2012
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Courier Not Delivered Yet;

Address: East Delhi, Delhi

Hi Team,

I would appreciate if you can help to get rid out of this hectic situation as I am fed up with the service of Ondot Couriers & Cargo Ltd.

Its been more than 12 days but an urgent courier, carrying medicines, has not been delivered yet.

Cons. No. for the courier is[protected] which was sent from Kolkata on Friday, January 27, 2012 has not been delivered yet (Till 02/09).
br...
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A
arvind12
from Mumbai, Maharashtra
Jan 27, 2012
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Non delivery of consignment

Address: Hisar, Haryana

Dear Sir/Madam,
Regretted to mention that after 4 days of despatching the consignment still it is undelivered at destination. Doket no. is[protected], Dated 23/01/12, From Hisar to Udaipur. Kindly look into it and revert back immediately.

I am facing same sort of issues from the last 5-6 months while i am using your services from the last 10 years.
Earlier your services was like the name 'On Dot' depicts...
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A
Antony MD
from Villupuram, Tamil Nadu
Nov 19, 2011
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Parcel not yet delivered

Address: Chennai, Tamil Nadu

The package had been sent from Chandigarh to Chennai, on Friday 11, November2011.
The ondot.info website shows, the package has been dispatched on Saturday-November 12, 2011.
There is no status update against this item on the website until now. The AWB number is[protected].

I spoke with the customer care representatives and I'm not really getting a proper information from them. They say, the package would...
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A
aprajita1
from Mumbai, Maharashtra
Nov 1, 2011
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Resolved

courier not delivered

Address: Mumbai City, Maharashtra

my name is Aprajita lal, residing in kalina mumbai.i had sent a courier from mumbai to manali to my parents on thee 4the of july 2011 docket no.[protected] therough ondot couriers dadar.till date it is not delivered.i am fed up of calling up thee on dot courier employees.thee person who dealt withe my courier was mr pramod dubey who is rude and has no manners to talk and has no idea whatsoever as to what is happening.he firstly never answers...
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H
Hari.krishna
from Mumbai, Maharashtra
Oct 25, 2011
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Not Delivery

Address: Ferozepur, Punjab

Dear Sir

I booked courier on 22.10.2011 from Fazilka To Bangalore (Electronic city) . but still not reached the courier to Destination Point.

so please check and Delivery As soon as possible.

Consignment No:[protected]

Regards.
Harisha K
Mob- [protected]...
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R
rajdeepganguly
Oct 11, 2011
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Missing of Parcel and wrong information provided

Address: Mumbai Suburban, Maharashtra

Dear Sir,

I have booked a parcel to be delivered over my home town on 25th Sep 2011, with one of the agency of ON-Dot Couriers & Cargo Ltd, with a commitment to deliver it by 3 to 4 days.

Whereas even after 7 days the courier didnt reached the destination, and from then till now i am rigourously following up with the agency and the mumbai headoffice of the courier company. Every time i am getting response...
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S
subhankar Samanta
from Pune, Maharashtra
Sep 28, 2011
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VERY IMPORTANT DOCS NOT DELIVERED

Address: West Bengal

I have despatched a documents through courier service ( ON DOT COURIER SERVICE ) from Bhadra ( Orissa ) to Durgapur ( West Bengal ).
POD No[protected] on[protected] and it supposed to deliverred to Durgapur maximum on[protected] .
But till now it is not being despatched.
It was verry verry important documents and the matter is affecting my service carrier.
But when i called several time to the concerned person...
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R
rockin89
from Durgapur, West Bengal
Sep 20, 2011
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Resolved

courier not received

Address: Kerala

Courier not delivered

Dear Sir/Madam,

I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. My brother has booked a courier no.[protected] from bahadurgarh (haryana) on 13/09/2011 but it was not delivered as of now. I request you to please take necessary action as that consignment attains a great importance for me and i was in...
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R
rakeshdaftari
from Srinagar, Jammu and Kashmir
Aug 13, 2011
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Non Delivery of Important Courier even after 10 days

Address: Ghaziabad, Uttar Pradesh

I have sent a courier (AWB –[protected] through On Dot Courier and Cargo Ltd. from Noida to Jammu (J&K) on 3rd August and courier has not been delivery as of now i.e. 13th August (8 pm). While tracking the airway bill on On Dot website. It is showing out for delivery since 6th August but not sure how many days it should actually take for delivery.

Have been calling customer care/on dot office since 8th August itself and...
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S
shweta2803
from Bhubaneshwar, Odisha
Aug 3, 2011
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Resolved

late delivery

Address: Howrah, West Bengal

I am shweta kashyap,my father, is in bhilai chhattisgarh .he send me my marriage cd with some photos through on dot courier service on 28 th of july and he said that courier received me in 2 days but today is 3rd august i am not receive my courier at calcutta,infact i go through there website ondot.info,its a wast site i enter the track number but no response and about contct details kolkata phone no is always busy...i dont why they provide...
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0
039
from Kolkata, West Bengal
Jul 28, 2011
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Resolved

ON DOT Maha bakwas courier

Address: South West Delhi, Delhi

http://www.ondot.info

ON DOT COURIER ..............sale haramkhor hain na hi phone uthate hain,specialy mehram nagar wala haramkhor phone hi nahi uthata number one ka kam chor insan hai, aur sala bahane marne me number one, pure 10 din ho gaye faridabad se delhi ke document abhi tak nahi mile, abey salo jab manage nahi kar sakte to company kyu khol rakhi hai,aur ye apne staff ko salo kuch training do customer ko kaise handle...
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