Online Legal India — Refund scam

Scammers !, they ll loot your money and give some reasons . let me explain what they have done to me, back in 2021 i took their service and they registered my company well, but i also paid for extra dsc & trademark registration and service was poor and noone has ever started the process, i wanted for one month and then went witha nother company and registered my trademark, and online legal india has agreed to one condition that they wont refund my money in one year. and i can avail any other their service within one year, or if i need the money then i can withdraw after 1 year, and noe when i asked they simply saying they cant give money back, also they only accept service within one year . so now the money is lost, its ₹4246, they just looted my money and scammed, if this was the case, why does their support agent has to tell me fake information about refund, or why does the company has to cheat
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