Orbit Controlz — abusing language by a bus driver

Address: Mercedes office,phase 2,mohali,india, Fazilka, Punjab, 152123

That is about seat no 2. I already got a ticket manually from fazilka but from jalalabad there is second one who is relative of bus contractor. Suddenly they all force me for the change of seat. Driver is using very abusing language to me so kindly request you to give a solution. I am really harassed by them. This seat is not booked by online this is manual. I am not sitting on seat. I will also complaint manually. Give me a revert.
Thanks
Anita