[Resolved] Orderyourchoice.com — refund purpose

Buntysrishti

from Mumbai, Maharashtra

Oct 10, 2019

Address: 208012

Sir i haven't received my money back for my order for sonata analog black watch u said it will come back in my paytm account but i didn't received yet i am sending mail continuely but no reply from your side if i don't get my money back so i will complaint about you today in consumer forum my order number is 71945 nidhi rajan
Price i paid for it is 499rs

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Nov 20, 2019

Complaint marked as Resolved

OrderYourChoice.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

OrderYourChoice.com Customer Care's response Dear customer,

We have initiated the refund amount of Rs. 499 for the Order no. 71945. We believe it would have reflected in your Paytm wallet by now. Kindly check. Thank you.

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Oct 11, 2019

Dear Srishti,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you. Could you please share your phone number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve