[Resolved]  Oriflame — Transaction failiure fraud

I made an order for Rs.1434 on may30 2015, transaction was processed, money has been debited from the account, but next the company said the process was failiure and it didn't enter in to the portal gate.the next day i enquired about the transaction my senior consultant, she said website crashed, they will clear it, and deposit the money, still now i did'nt get it!(2/9/2015), every time i enquire to the head office, they don't respond to the call, or pick up the call, i then reg a complaint on the oriflame web, they ask for the transaction id, date, bank acc, every details produced is waste, they don't reply after it! This huge company could'nt handle the accounts properly, or they or mishandling the money!? Neither i did'nt get my product or my money back!! A big fraud!!