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OverCart Complaints & Reviews

4.1
Updated: Feb 8, 2018
Complaints 70
Resolved
57
Unresolved
13
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OverCart reviews & complaints(70)

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H
Hamsaraj
from Chennai, Tamil Nadu
Feb 8, 2018
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payment not received

Address: 600011
Website: OVERCART

Dear sir,
I am having 13500/- in the cart to buy things later. But without information they blocked their website. I am trying to contact for so many months. Once i was informed by the executive that the amount will be credited to my bank account. Afterwords there is no information/contact. Nothing has been by them. Please help me to get my amount....
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Shanoj Kumar
from Bengaluru, Karnataka
Nov 30, 2017
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bst1100233275-1

Address: 683556

I purchased above order no(sony handycam) and return through courier due to tech problem.it was not focusing properly.this courier reached at bangalore overcast wearhouse. for last two month i am waiting for the refund. trying a lot to contact them. but I couldn't. pls help. Now I couldn't tract it in overcart website. The refund amount was 15000 rupees. I need this amount immediately.pls help...
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L
lxanthony59
from Mumbai, Maharashtra
Nov 14, 2017
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overcart payment not received

Address: Mumbai City, Maharashtra, 400011

Our company is the retailer for high-end electronics, for which we had registered on overcart. Starting we got the payment but from past 3 months i've been trying to reach overcart but there is no response from them. We have a pending payment of amount 17999 with overcart. On date 14/11/17 we spoke to mr. Vishesh the relationship manager of overcart who use to handle our account, he informed us the overcart is running in loss and are about...
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J
Jash Ramnik Gada
from Surat, Gujarat
Nov 2, 2017
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samsung note 4 not working

Website: www.overcart.com

Its been around 45 days that my display went off
I contacted their entire team including the ceo got no response
The service centre of overcart denied accepting the mobile as overcart havent paid their dues
My consumer complaint no.491796
Please beware of buying from overcart
If you check the facebook page you'll get lot of complaints regarding them which are unsolved...
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A
Allen Ks
from Bengaluru, Karnataka
Oct 17, 2017
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product not yet received

Address: Udupi, Karnataka, 576104

I placed an order for a mobile and i also paid the full amount.
It has been almost a month right now. I tried contacting the customer care through email they haven't got back to me yet. I tried calling also. Multiple times.
Order i'd: bst[protected]
The amount has been deducted from my bank account also.
What can i do now?
I have bought other things from them but this is the first time it's happening....
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S
Seshu Narayana
from Hyderabad, Telangana
Oct 12, 2017
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samsung galaxy note 4 mobile

Address: 533464
Website: Overcart.com

Brought this mobile in over cart on the month of july with manufacture warranty of 6 months... But this mobile was having problems like over heating, hanging, poor battery backup. Iam taking in to samsung service centre.. They said warranty period over on june month... And we came back hopelessly... Then trying to contact the overcart customer care for a solution but we are unable to reach ur contact service... And finally we are trying to...
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Sur121112
from Delhi, Delhi
Oct 10, 2017
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prepaid order not yet delivered

Order no. Bst[protected]

I have ordered a sony xperia pre owned mobile from overcart nearly 22 days ago. I have also paid 1070 for the same. My bank statement confirmed that the amount is deducted. But till now i didn't received my order.in the over cart app, it is just showing that the order is received. I tried to contact costumer care but it is always busy....
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G
Gundubogula Mahesh Kumar
from Chirala, Andhra Pradesh
Oct 3, 2017
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no confirmation email/order no.

Address: Gurgaon, Haryana
Website: Overcart.com

Hi, my name is g mahesh kumar, on 29th sep 2017 i purchased google nexus 5 using my debit card from overcart.com, i got e-mail from razorpay saying that the transaction is successful on the very same day and my payment id is pay_8jav3uuf0otzrg, but afterwards i did not get confirmation mail/order number from overcart, i tried calling customer care several times without any kind of response, i ask the overcart team to please look in to the...
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ಶರಣಬಸವ ಗಣಾಚಾರಿ
from Puducherry, Puducherry
Sep 30, 2017
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my order details bst1100238023 not yet received tracking details or shipment?

Address: 122003
Website: www.overcart.com

16 days ago (14th september 2017) ordered lenovo laptop from overcart payment process also completed (Payment id: pay_8det6ohpro5s7i, amount ₹. 18649/-) contacted many times but no use [contact number and email[protected] [protected]@overcart.com] my order details bst[protected] not yet received tracking details or shipment? Treat this email as a very urgent kindly make necessary action regarding cancel the order and refund as soon as possible....
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T
Teddygarg
from Mumbai, Maharashtra
Sep 29, 2017
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amount deducted from my account but product not received

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: WWW.OVERCART.COM

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]...
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S
shreekumar_16
from Chennai, Tamil Nadu
Sep 28, 2017
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payment made but product not received

Address: 625579
Website: www.overcart.com

Hi,

I have placed an order on 14th sep 2017 for moto g4 plus mobile. (Payment pay_8d85cfpvfd7lyy) payment also done on the same day. But i didn't get any confirmation message about the order. Im sending lot of mails to overcart (Ticket # 105868) and tried contact on toll free number but no response. But till now no action taken on your end, kindly provide my order status or cancel and refund.

Satheesh kumar...
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T
Teddygarg
from Mumbai, Maharashtra
Sep 26, 2017
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amount deducted but product not received

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Www.overcart.com

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]...
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S
Sahal Zulphi
from Tumkur, Karnataka
Sep 22, 2017
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payment gone. no product confirmation

Website: www.overcart.com

I ordered a product and the payment is gone but the product is not yet available for tracking. Tried calling the costumer care 30 times, whenever i call they says all their representatives are busy. Tried mailing them but still no response came. This is been continued since 3 days. Although they said they will respond to the mail within 2 days they haven't....
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Bharath Kumar
from Bhimunipatnam, Andhra Pradesh
Sep 18, 2017
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customer care service 1800116837 not responding please slove my problem please sir i return the product lenovo zuk z164gb (space grey)

Address: 500011
Website: overcart

I return the product lenovo zuk z164gb (Space grey)

Ecom express order number[protected]

Please refund my money early

Order number bst[protected]-1

My bank details

1. State bank of india (Bank name)

2. Babuji nagar, bowenpally (Bank branch)

3. Chatla bharath kumar (Beneficiary name)

4.[protected] (Account number)
br...
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م
محمد صابر تي
from Mysore, Karnataka
Sep 18, 2017
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order cancellation because of no information about order.

Address: Kozhikode, Kerala, 673001
Website: www.overcart.com

Dear sir
I done a order for earphone. But i don't receive any information against the order. So i'm cancelling the order i request you to refund my money back to my bank account.
Dear sir
There is no reply from mail. So i tried to call overcart tool free number but it is saying 'sorry the representatives are busy please call after sometime' why this happening? I ordered an earphone only because of i think it's a trusted...
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V
verified buyer
from Noida, Uttar Pradesh
Sep 3, 2017
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no refunds | no customer support | rude customer support

Address: New Delhi, Delhi, 110001
Website: www.overcart.com

Do not order from overcart! Overcart is a scam. They are white collar thugs!

1. Delivered a used trimmer instead of power bank. Return taken but no refund.

2. Delivered a damaged mother board. Again return taken but no refund.

3. On one occasion they have charged me extra at time of delivery

Many times their products prices are inflated to fool customers

When you...
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M
mein_mayank
from Vadodara, Gujarat
Aug 19, 2017
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dead asus zenfone 2 ze551ml delivered

Address: Vadodara, Gujarat, 390019
Website: www.Overcart.com

I have ordered asus zenfone 2 ze551ml on[protected] my phone delivered to me on[protected] complete seal packed mobile in dead condition tried every possible thing to play it but unsuccessful.

Complained on customer care they assured me to revert within 24-48 hrs. I have already mailed the issue with complete video, ticket generated but still no response from there side.

I want my money back and please keep the piece...
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Åddïçtêd Råjãt
from Dalhousie, Himachal Pradesh
Jul 18, 2017
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product not shipped

Website: www.overcart.com

I ordered moto g4 plus 32gb black from overcart.com i got order number bst[protected] and till now they have not shipped my product... Ship my product asap or refund my money if you dont have product... Why are you wasting time and money of peoples... If you dont have quantity then dont take orders... I want my product asap please provide my tracking details for shipment.....
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Som Naskar
from Ponda, Goa
Jul 8, 2017
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Defective item sold

Address: 403802
Website: overcart

I have ordered a redmi note 3 on overcart and i recived on 4th july.
within half n hour o[censored]se the mobile disply was getting stuck n after that overheating problem when used and the disply was not working.i tried to contact but they refuse many times n they delayed the days.they promised me that the mobile cane b replaced or the will refund the money back..but still now no response......
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anujvadecha
from Mumbai, Maharashtra
Jul 5, 2017
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Order still shows processing,5 days no response.

Address: Mumbai City, Maharashtra, 400007

I had ordered a oneplus 3t with debit card payment of 22999
It has been 5 days yet, there is no update about the order.
it still shows processing on the website.
Nobody picks up calls on the customer care number.
My order number is BST[protected]
order date June 30, 2017 12:27:54 PM IST

I havent got response on emails too on [protected]@overcart.com
It is a great dissapointment...
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