[Resolved] Paisabazaar.com

[Resolved] Paisabazaar.com — amazon voucher

S Siddharth shankar1985 from Gurgaon, Haryana Mar 15, 2019

Hello, I have taken loan from paisabazzar representative sanjeev tomer (Mobile no [protected]). He processed my loan and infromed me that i will get amazon voucher wirth 1200 after making first emi payments. I have already made payment on march 05. However i have not received anything till now. Please issue my voucher. I have all proof available with me and escalate on social media if you not resolve it. You can contact me at [protected] My registered email is [protected]@yahoo.co.in Was this information helpful? No (0) Yes (0)
Apr 16, 2019 Complaint marked as Resolved Paisabazaar.com customer support has been notified about the posted complaint. Mar 15, 2019 Updated by Siddharth shankar1985 I have called him once afain at 3.56 and he informed me that he will discuss case with team leader. Please followup and get this resolved Verified Support Mar 16, 2019 Paisabazaar.com Customer Care's response Dear Sir, We sincerely apologize for the delay and inconvenience caused. We have raised your concern to our respective team to resolve this on top priority.Request you to please allow us 2 working days time to update you further on the same. Regards Team Paisabazaar Mar 18, 2019 Updated by Siddharth shankar1985 Just to update you that I have called that sales executive once again and he informed me that vouvher is already issued from our end and it seems that it is pending with credit team. I am unabke to understand the process. I think he is lying once again. Please resolve this issue. I am also updating you with latest information that I received from that sales rep Mar 19, 2019 Updated by Siddharth shankar1985 I have not received call from your end. What's going on??? Mar 22, 2019 Updated by Siddharth shankar1985 What's about your 2 working days?
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Comments

Rahul0711

from Gurgaon, Haryana

Apr 1, 2019

The cut-off time mentioned here is 3 pm but the customer care executive says its 1 pm. The website/app guys are fooling the customer is all the possible means they send the statement after 4-5 working days whereas if you buy from any other distributor they have the policy of arranging your statement through AMC by the next day.