| Address: Kolkata, West Bengal, 700031 | | Website: in.panasonic.com |
I had purchased a Panasonic Split AC on[protected] from Great Eastern Appliances Pvt. Ltd., Gariahat Road (South), Kolkata branch vide Invoice No. DK/SA/1718/02587 under the condition that it would be delivered and installed at the premises of Dr. N Roy Barman latest by[protected]. The same was noted in the booking sheet by the Sales personnel. It was not delivered as committed. After several rounds to the outlet it finally got delivered on 2nd June only with the promise that it will be installed on that day.
Throughout the day of 2-6-2017 false promises were being given continuously by your installation team members that installation team was on its way to do the job. I spoke to the personnel at least 10 times over phone and was given the assurance that it would be done shortly. From evening they stopped receiving my calls which is the most unprofessional and indecent means of customer handling. The installation has not happened as yet.
I want the AC to be returned immediately and my money refunded. The extreme harassment, and mental agony that I had to go through had taken a toll on my health as well. Any delay in taking the equipment back would add to my physical and metal discomfort and necessitate appropriate steps. Was this information helpful? | 
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