Panasonic — Demo for Washing Machine

Address: Kolkata, West Bengal, 700028

Website: www.consumercomplaints.in

Hi - Myself Pintu Chowdury, resides at Kolkata, I have recently bought a Panasonic Washing Machine from M/s The Great Eastern [Nagerbazar]. Post which your sales person had came for giving demo at my place but does not conduct the KT properly. In view of that I have requested your representative to come on Friday [14th Apr'17] but he refused to come and confirms that he will visit on Saturday instead [15th Apr'17]. But when I called him up on Saturday after long awaiting he told me that he will not be to make out that day and will come next day [Sunday 16th Apr'17] for sure. But since Sunday morning I tried to reach him on his cell phone [[protected]] but no single response from his end. I have called him not less than 20 times but no single response from the given number. Even I tried calling that person today itself but still my calls remained unanswered.

This kind o[censored]nresponsiveness and failing commitments really disappoints me being a customer and shows the unprofessional face of the company of your stature.

Really very disappointing.

Expecting a call from your end on the resolution and action taken on this complaint. And also looking for another demo session from a skilled person from your company.

Pintu Chowdhury
[protected]