Panasonic — Failed panasonic display screen within just 2.5 years

Address: Bellary, Karnataka, 583201

Hi,

I am Venkat from Hospet, Karnataka. This mail is regarding the failure of display unit of Panasonic 32" LED TV, which i had purchased on 30.6.2014.
The Display of TV has failed just within 2.5 years of my purchase date. When consulted regarding this failure to the Panasonic Service person, he after checking the product said that it would cost me Rs 11000/- for the new replacement of display.
When i purchased the TV, it was sold to me saying that it has excellent display screen quality, where as it has failed just within 2.5 years of my purchase..

Is this the quality of the products you manufacture at Panasonic that a TV doesn't even last for 5 years?? This is the worst quality of TV i have ever purchased. I doubt that you at Panasonic are manufacturing a very low grade and worst quality of TV's ever in India, you people are fooling and cheating the customers by selling these type of products. How can some one believe in the Brand Name of PANASONIC now. I can say that your company is not at a branded one. When you say you are branded and selling such worst quality of TV's where is the difference between the Branded and local make TV's. I think it is better to buy a local make TV rather than your PANASONIC brand TV at least our money is saved there.
I as a customer had referred many people to buy PANASONIC products, but now i have lost trust in Panasonic products after this miserable TV that i have bought. You are clearly cheating the people and i brand you as fraudsters, you are a big fraud company.

Iam expecting a prompt and quick reply from Panasonic. If you say that your products are branded!! Then prove it.

Your's Unhappy Customer
Venkat
Hospet, Karnataka.
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Panasonic India customer support has been notified about the posted complaint.
Mar 20, 2017
Updated by venkatasetty
Hi,

As per below mail, your Panasonic Technician once again visited and checked the Panasonic TV and told Display Scree Failed and it will cost Rs 16000/-... Where as your Panasonic Technician, who visited earlier told for new Display Scree cost Rs 11000/-.
For every visit your Panasonic person increasing the cost and saying, more ever the product has no warranty.
What you are thinking about customers... ??
Already Panasonic cheated by giving poor quality product and again try to cheat us...???
We are not ready to become fools again by taking Panasonic products .

Local made Products are much better than your Panasonic products, you are looting our money by selling poor quality of product.
I made mistake, by promoting your Panasonic products to my colleagues and subordinates. Panasonic product was the worst one, which i purchased by paying more money in my life.
Very unhappy on your product.

Find the attachment.
 
2 Comments

Comments

Poor Panasonic products I ever purchased...
I had buy panasonic oven on Feb 19th 2017. They told us that panasonic person will give demo within 2 days.. but till now no one came to give demo eventhough I contact customer care..when I called to customer care they simply saying we registered ur complaint but they are not solving... its really worst service.. better to not buy

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