Panasonic — Not giving cooling.

Address: Khordha, Odisha, 752050
Website: panasonic airconditioner

After the first summer, I started AC in this January 2017. Air was not cooling at all, water was leaking from main unit. Immature technicians replaced Gas and done some cleaning work.
Still not giving cooling air. Only at 25 degree temperature, power indicated diping at 40%. Below 52 degree temperature, power indicator remaining at 110/100% and air is not cooling at all.
Complaint lodged on 04.04.2017. Call centre people ask so many questions as if I am in an interview. I am made to talk to several people online. Customer service is not customer friendly.
Now AC is withing warranty period. After warranty period is over, I shall have to bear all unnecessary expenses due to faulty AC unit. Very bad experience with Panasonic.
Panasonic doesnot have any residential complaint address. Only one customer care number and one email address.
Their intention seems malafide.
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Panasonic India customer support has been notified about the posted complaint.
 
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    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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