Panasonic — Panasonic ac 1.5 ton - cooling not working

Address: Ranga Reddy, Andhra Pradesh, 500049

I purchased panasonic ac 1.5 ton back in apr 2016. I found that cooling effect is not upto the mark in 2nd week of apr 2017 within warranty period. So i requested for service maintenance which was taken care by after multiple follow ups and free of cost as it is within warranty. The technician cleaned the machine.. Done deal... It was okay. Right from next day cooling is completely off. I raised complaint on phone (R[protected] so that someone can look at it and after continuos follow ups for 10 days, request was closed automatically on may 10 2017. When i called up and complained, technician was sent after 3 days and he mentioned gas is out and i will be charged for it. I was trying to tell that issue occurred during warranty and that first technician who did service maintenance is supposed to identify this but thay dont listen to me. Now i have to pump out 3000 rupees within 1 year from the product purchase. Is this really worthy for us to spend money time on purchasing panasonic product which has probably lowest quality components?
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2014
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information