| Address: Chennai, Tamil Nadu, 600017 | | Website: Panasonic In |
Dear sir
As i have not received a specific response, i write again to remind you of the service rendered to this customer, thro the previous emails.
Panasonic thro' its employees in chennai, has let this customer down and you owe him an explanation and set things right, from the recent air con installation.
The installation took 10 days, was messy, faulty and still today incomplete.
Besides the above problem, your service people are also not responding to service request for 3 panasonic air cons installed in jan 2017, where the remote control is faulty and is with in the guarantee period.
Looks like this is within the remit of mr arunkumar and mr anandhan, in the sales team, who were responsible for the installation problems, mentioned in the previous e mails.
If i do not get a reply by email or a call from panasonic regarding the the issues above, i take it that you are not interested in honoring the contract between panasonic and me the customer, when purchase and installation of these machines were made.
Look forward to a professional enquiry into all of the above issue at the earliest.
Yours sincerely Was this information helpful? | 
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